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High-value services

Lumidata offers a portfolio of managed services options designed to meet the data management and reporting needs of the consumer goods retail sales team (CG Services), as well as the service delivery requirements of the manufacturer's representative (Rep Group Services).

Your SOLYS license includes ongoing training and support to maximize your ROI through ongoing professional development.

Managed services 

Training and support

Start your week with your database up-to-date, your performance workbooks ready for delivery, and your focus on building business — instead of building reports. Your SOLYS contract includes retailer POS data extraction and import management. Lumidata has helped our clients establish and nurture long-term relationships with key retailers like Target, Walmart, Amazon, Kohl's, Best Buy and Meijer, by using SOLYS to strengthen and grow their partnerships.

SOLYS managed services free up more time to apply the use of advanced analytics to enhance your competitive strategy and drive business performance.

Service Options

  • Consultative reporting analysis
  • Standard weekly report subscription
  • Bespoke reporting
  • Outsourced analytics
  • Custom development

LumiData provides a variety of support services to help increase your organization's ability to leverage all of the reporting and analytic functions that our software provides.

Technical Support
You can access our expert technical support in a variety of ways:

  • Online support center
    Technical support desk
    Minneapolis: 612.284.8428
    Toll-Free:       855.464.9955

Implementation Services

  • Site assessment
  • Software installation
  • Database configuration and verfication
  • Database administration overview

Training and Education

  • Comprehensive database administrator training
  • Basic team training
  • Function-specific training

Quarterly Onsite Consultation

  • Gain new SOLYS reporting knowledge and analytics skills
  • Effectively use new SOLYS features
    Increase adoption of SOLYS analytics and reporting
  • Stay up to date with emerging trends in retail data analytics
  • Support your growth strategies through SOLYS reporting solutions
  • Collaborate and solve analytics challenges with best practices recommendations

Ready to find out more?

Let us know if you would like more information or if you'd like to schedule a web-based demonstration.